Who We Are
Deborah Baxley
International mobile/cards payment/FinTech consultant, recognized expert in the industry, creator of growth strategies for new and existing markets with more than 20 years’ experience consulting to cards and payment companies. Managed and delivered over 100 strategic consulting projects for more than 60 clients in fifteen countries, advising issuers, acquirers, networks and processors on product direction and competitive positioning, delivering millions of dollars in new revenue or operating cost savings. Recognized for insights on the future of payments through frequent keynote speaking and writing and as Chair of US Payments Forum Mobile and Contactless Payments Working Committee, member US Federal Reserve Faster Payments Taskforce, and co-founder of NYPAY.
Christienne Genaro
Seasoned payments expert and respected thought leader with over 20 years in the payments industry, including roles at American Express and Mastercard. In-depth understanding of technology and regulatory impacts on traditional and emerging payments including networks, issuers, acquirers and new entrants; co-authored over 100+ equity research analyses. Consulting expertise includes market analysis and segmentation, card program strategy and assessment, RFP management, strategic work-stream leadership and implementation across issuers, retailers, retail banks and other payments players. NYPAY Board Member, US Federal Reserve Faster Payments Task Force Member including participation in the Interoperability Working Group.
Christienne Genaro
Seasoned payments expert and respected thought leader with over 20 years in the payments industry, including roles at American Express and Mastercard. In-depth understanding of technology and regulatory impacts on traditional and emerging payments including networks, issuers, acquirers and new entrants; co-authored over 100+ equity research analyses. Consulting expertise includes market analysis and segmentation, card program strategy and assessment, RFP management, strategic work-stream leadership and implementation across issuers, retailers, retail banks and other payments players. NYPAY Board Member, US Federal Reserve Faster Payments Task Force Member including participation in the Interoperability Working Group.
David True
Payments expert with over 30 years of experience in all parts of the payments world: merchants, card issuers, networks, and processors. Roles have included strategy, marketing, new products, sales, operations and finance at Bank of America Merchant Services, Mastercard, and American Express. Consultant to investors, startups, and multi-nationals. Interim COO of CentSai; Senior Advisor to Agora. Recent work includes product strategy, acquiring improvement, mobile commerce, and technology assessment. President of NYPAY, a NYC-based organization where payment leaders and Fintech innovators meet to learn and network. Member of US Payments Forum and the US Faster Payments Council. Frequent speaker at industry events.
Ron Mazursky
A financial services industry thought leader and payments expert with over 35-years’ experience with banking products and services in the US and abroad. Experiences include product management at JP Morgan Chase, Innovation at Mastercard, strategy consulting, and industry analyst role at Mercator Advisory Group. Projects comprise innovation/new product development, strategy, marketing, sales, market research, industry research, fintech evaluations, AI/ML adoption. Most recently, experience running industry research function at Jack Henry & Associates. This role also included evaluating fintechs for potential partnerships and establishing a standardized rating and ranking methodology applied to hundreds of fintechs. Frequent speaker at industry and company conferences, guest author, and founder/board member/officer of NYPAY.
Ron Mazursky
A financial services industry thought leader and payments expert with over 35-years’ experience with banking products and services in the US and abroad. Experiences include product management at JP Morgan Chase, Innovation at Mastercard, strategy consulting, and industry analyst role at Mercator Advisory Group. Projects comprise innovation/new product development, strategy, marketing, sales, market research, industry research, fintech evaluations, AI/ML adoption. Most recently, experience running industry research function at Jack Henry & Associates. This role also included evaluating fintechs for potential partnerships and establishing a standardized rating and ranking methodology applied to hundreds of fintechs. Frequent speaker at industry and company conferences, guest author, and founder/board member/officer of NYPAY.
Jim Shanahan
Innovative payments industry leader and entrepreneur specializing in business strategy, new products, marketing, business development, and competitive assessment. Broad experience including credit/debit/corporate/purchasing cards, merchant processing, mobile payments, ATMs, B2B and P2P. Senior management positions with American Express, Chemical Bank, Mastercard, and MBNA. Founder and CEO of 3 payment venture-funded startups. Managed over 100 consulting projects with extensive international experience having worked in 15 countries. Possessed US Top Secret security clearance for payments impact on national security. NYPAY Board Member, former American Marketing Association Board Member, and Mastercard’s Merchant Acquiring and Commercial Card Committees Chair.
Bob Zeena
30 year payments expert with a diverse background and subject matter expertise in card issuing, integrated payables and merchant services from banking, processing and brand perspectives. P&L ownership and leadership positions include head of credit issuing at Citizens Bank and People’s United Bank and Head of North America Credit Processing at FIS. A subject matter expert in Commercial Card & Treasury Management payments strategies, Bob developed and launched successful Integrated Payables programs and 2 different FIs. Extensive background in business development and client account management with a documented history of portfolio and revenue growth. An expert in merchant acquiring Bob is the former President of People’s United Merchant Services
Bob Zeena
30 year payments expert with a diverse background and subject matter expertise in card issuing, integrated payables and merchant services from banking, processing and brand perspectives. P&L ownership and leadership positions include head of credit issuing at Citizens Bank and People’s United Bank and Head of North America Credit Processing at FIS. A subject matter expert in Commercial Card & Treasury Management payments strategies, Bob developed and launched successful Integrated Payables programs and 2 different FIs. Extensive background in business development and client account management with a documented history of portfolio and revenue growth. An expert in merchant acquiring Bob is the former President of People’s United Merchant Services